Digital Upscaling & Migration for a Health & Wellness Leader
How KogniVera modernized two region-specific storefronts, migrated payment systems, and delivered continuous enhancements on Salesforce Commerce Cloud.
About the Client
A global leader in health and wellness, operating both US and Canadian storefronts. Each site had distinct branding, user experience, and business requirements.
The goal was to modernize their online experience, integrate third-party systems, and maintain high-quality performance across both storefronts — while continuously releasing new features in an agile delivery model.
Challenges
Managing two distinct storefronts simultaneously while delivering ongoing enhancements and a major payment migration required careful planning and execution.
Dual-storefront management
Two separate SFCC sites with unique design skins, branding, and functional needs for US and Canada.
Payment gateway migration
Needed to migrate payment provider with zero disruption to live transactions in production.
Seamless deployments
Ensured reliable code and data replication across environments with no production downtime.
Meal subscription feature
Custom meal subscription builder needed within the Salesforce Commerce Cloud framework.
Full UX redesign
New UX experience required alongside ongoing third-party integrations without pausing delivery.
Agile delivery cadence
Maintain continuous development, bug fixing, and deployment under biweekly sprint cycles.
Solution
KogniVera supported both storefronts as distinct sites on a shared Salesforce Commerce Cloud realm, tailored with region-specific features, content, and branding — all delivered through a structured agile model.
Core Capabilities Delivered
Dual-site SFCC implementation
Both US and Canadian storefronts supported on a shared realm with region-specific features, content, and branding tailored independently.
Payment gateway migration
Smooth migration managed ensuring full compliance, performance, and secure transactions with zero disruption to live payments.
Meal kit builder with subscription logic
Custom feature developed enabling customers to build personalized meal kits with optional subscription-based recurring ordering.
Full UX redesign
Improved navigation, mobile usability, and engagement through a complete redesign of both storefront experiences.
Third-party integrations
Shipping, analytics, payment, and marketing automation services integrated and maintained continuously across both sites.
Continuous delivery model
Reliable biweekly deployments maintained with zero production disruptions through structured sprint planning and code optimization.
Business Impact
Successfully launched and maintained two region-specific storefronts with tailored experiences
Smooth payment gateway migration with zero disruption to production transactions
Meal kit builder with subscription logic launched, increasing basket size and recurring revenue
Modernized UX delivered, improving customer engagement and retention across both regions
Continuous delivery model maintained with reliable biweekly deployments every sprint
Production stability ensured while introducing enhancements and integrations regularly
Agility strengthened through ongoing code optimization, sprint planning, and issue resolution
Digital momentum maintained while scaling capabilities with KogniVera’s ongoing partnership
“KogniVera’s partnership enabled the retailer to maintain momentum while scaling its digital capabilities — delivering reliable, agile commerce across two storefronts without missing a sprint.”